Strategic Client Growth Director

Terracon; Fort Myers (FL); On-site; USD 160,000 - 230,000; Full time

Job summary

Terracon's Florida Division is seeking a Client Development Director to lead the Client Development organization across the state. This senior leader will supervise and develop Client Development Managers and Specialists, partner with division leadership, and drive growth initiatives.

The ideal candidate will foster a culture of collaboration, execute growth strategies, manage major pursuits, and champion client experience while traveling throughout Florida about 25–35% of the time.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, Engineering, or related field.
• 15+ years of progressively responsible business development and client development experience.
• Proven success leading and developing teams.
• Experience leading professional services or marketing environments.
• Strong executive presence and communication skills.
• Ability to travel Florida 25-35%.

Responsibilities

• Serve as a key member of the Florida Division leadership team and contribute to strategic planning, growth initiatives, talent development, and client experience programs.
• Directly supervise, coach, mentor, and develop Client Development Managers and Specialists across the Florida Division.
• Drive a high‑performance culture by establishing clear expectations, monitoring results, and addressing performance gaps through coaching, development, and accountability.
• Establish clear goals, priorities, and development plans that align individual performance with Division objectives.
• Build a culture of excellence focused on collaboration, client service, continuous improvement, and results.
• Support recruiting, onboarding, succession planning, and development of future Client Development talent.
• Collaborate and partner with other Client Development leaders nationally across Terracon.
• Partner with Division leadership to develop and execute growth strategies aligned with Terracon's strategic objectives.
• Identify and prioritize strategic clients, growth opportunities, market sectors, and business initiatives.
• Lead and support major pursuits, strategic account planning, and key client growth initiatives.
• Drive cross‑selling and project lifecycle engagement across Environmental, Facilities, Geotechnical, and Materials service lines.
• Support executive‑level client engagement activities and strategic relationship development.
• Serve as a champion for client experience excellence throughout the organization.

Skills

Leadership

Talent development

Strategic planning

Executive presence

CRM proficiency

Relationship building

Education

Bachelor's degree

Tools

CRM systems

Business reporting tools

Job description

Terracon's Florida Division is seeking a Client Development Director to lead the Client Development organization across the state. This senior leader will supervise and develop Client Development Managers and Specialists, partner with division leadership, and drive growth initiatives.

The ideal candidate will foster a culture of collaboration, execute growth strategies, manage major pursuits, and champion client experience while traveling throughout Florida about 25–35% of the time.