Strategic Client Engagement Lead

RSM US LLP; Tampa (FL); On-site; USD 103,000 - 176,000; Full time

Job summary

RSM US LLP is seeking a CE Manager to partner with Enterprise Account Leaders, Business Developers and Relationship Leaders to shape strategy, coordinate efforts, and ensure superior service for top clients.

You will mentor team members, drive account plans, and coordinate cross-functional activities to deliver growth opportunities and strong client outcomes. This role offers visibility across North American sales and a path to leadership.

Qualifications

• Experience in strategic account planning and client relationship management.
• Ability to collaborate with enterprise account leaders, business developers and relationship leaders.
• Proven mentoring skills and capability to onboard junior team members.

Responsibilities

• Develop and drive strategic account plans aligned with client objectives.
• Manage client relationships and expand opportunities within accounts.
• Coordinate cross-functional engagement teams for on-time, on-budget delivery.
• Support business development and proposal activities.
• Monitor CRM/MDM data for accurate pipeline and revenue reporting.
• Establish regular cadence with stakeholders to drive growth and efficiency.
• Mentor and coach CE team members and share best practices.
• Document and update CE playbooks and standard operating procedures.

Skills

Strategic account management

Relationship building

Team leadership

Mentorship

Tools

CRM

SmartSheets

Teams

Job description

RSM US LLP is seeking a CE Manager to partner with Enterprise Account Leaders, Business Developers and Relationship Leaders to shape strategy, coordinate efforts, and ensure superior service for top clients.

You will mentor team members, drive account plans, and coordinate cross-functional activities to deliver growth opportunities and strong client outcomes. This role offers visibility across North American sales and a path to leadership.