Strategic Client Campaign Manager

Quad/Graphics

Chicago (IL)

Hybrid

USD 70,000 - 85,000

Full time

14 days+

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Job summary

Quad/Graphics is seeking an Account Manager to manage day-to-day development and execution of direct marketing programs, while supporting overall client account success. You will translate strategies into actionable programs, coordinate execution, and ensure on-time delivery, maintaining strong client relationships and proactive growth opportunities.

The role emphasizes relationship-building, clear communication, and collaboration with Strategy, Creative, Data/Analytics, and Production teams to

Qualifications

Bachelor's degree in advertising/marketing, communications, or related field.
Minimum 4 years of Account Management or Client Services experience, preferably in direct marketing.
Strong understanding of end‑to‑end direct mail and integrated campaigns.

Responsibilities

Serve as the primary day-to-day client contact, facilitating communication and addressing questions.
Build strong client relationships and develop understanding of objectives and marketing priorities.
Maintain client satisfaction through responsiveness, execution quality and clear communication.
Keep Account Directors informed of developments, risks and growth opportunities.
Anticipate client needs and provide clear recommendations; guide next steps.
Ensure deliverables adhere to brand, legal, program, and client requirements.