Strategic Campaign & Client Success Manager

Quad; Sussex (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings

Paid time off

Holidays

Job summary

Quad is a global marketing experience company seeking an Account Manager to manage day-to-day client programs and translate strategies into actionable marketing campaigns. You will work closely with clients and cross-functional teams to ensure high-quality, on-time delivery.

Minimum 4 years in Account Management or agency settings, with strong communication and a solid grounding in direct marketing. The role emphasizes relationship-building and growth opportunities for client accounts.

Qualifications

• Experience with end-to-end direct mail and integrated marketing campaigns.
• Ability to coordinate cross-functional teams and translate strategy into execution.
• Strong written and verbal communication, and client service mindset.

Responsibilities

• Serve as the primary day-to-day client contact and manage communications.
• Build strong client relationships and understand client objectives and priorities.
• Ensure timely, high-quality delivery and adherence to processes and brand requirements.
• Lead internal and client status meetings and manage project timelines and milestones.
• Identify opportunities to improve campaign performance, workflows and profitability.
• Coordinate across Strategy, Creative, Data/Analytics, Production and other teams to deliver programs.

Skills

Direct marketing

Campaign management

Client communication

Cross-functional teamwork

Analytical skills

Education

Bachelor's degree in advertising/marketing or communications

Tools

Microsoft Office

Workfront

Job description

Quad is a global marketing experience company seeking an Account Manager to manage day-to-day client programs and translate strategies into actionable marketing campaigns. You will work closely with clients and cross-functional teams to ensure high-quality, on-time delivery.

Minimum 4 years in Account Management or agency settings, with strong communication and a solid grounding in direct marketing. The role emphasizes relationship-building and growth opportunities for client accounts.