Client Services Project Manager: Growth & Delivery

Quad/Graphics; Flower Mound (TX); Hybride; USD 65 000 - 95 000; Plein temps

Résumé du poste

Quad/Graphics is seeking a Project Manager Client Services in Texas to manage client relationships and projects end-to-end. You will serve as the primary day-to-day client contact, align on business objectives, and develop timelines with cross-functional teams to ensure timely delivery of marketing services.

Responsibilities include overseeing multiple complex projects, meeting deadlines within budgets, and identifying opportunities for continued growth.

Qualifications

• Bachelor’s degree in advertising, communication, marketing or related field required.
• Minimum 2 years of experience including: retail marketing, corporate marketing department and advertising agency.

Responsabilités

• Act as the primary day-to-day contact with Clients.
• Possess in-depth understanding of Client’s business objectives.
• Develop and manage project timelines and task lists.
• Ability to understand and identify opportunities for continued growth.
• Understand and manage the execution of tasks to achieve Client’s marketing goals.
• Display positivity in all engagements with others, demonstrating Quad culture and values.
• Manage complex projects simultaneously.
• Meet tight deadlines within established budgets.
• Identify process challenges and work with internal leadership to solve.
• Attend regular planning meetings and provide detailed written confirmation/report.
• Work effectively to manage work across internal business units.
• Build and maintain client relationships with low-and-mid level management.
• Suggest opportunities to educate the client on Quad's services.
• Ensure client is satisfied with performance of our Client Services Team and level of service.
• Keep management informed regularly of events/issues that could impact client relationship.
• Ensure team adheres to established processes and procedures to insure timely and accurate delivery of Client’s services.
• Evaluate and monitor the quality and performance of all services provided to the Client(s) by Quad.

Connaissances

Project management concepts

Organizational skills

Communication excellence

Client relationship management

Team collaboration

Analytical problem solving

Formation

Bachelor’s degree in advertising/communication/marketing

Outils

MS Word

MS Excel

MS PowerPoint

Outlook

Description du poste

Quad/Graphics is seeking a Project Manager Client Services in Texas to manage client relationships and projects end-to-end. You will serve as the primary day-to-day client contact, align on business objectives, and develop timelines with cross-functional teams to ensure timely delivery of marketing services.

Responsibilities include overseeing multiple complex projects, meeting deadlines within budgets, and identifying opportunities for continued growth.