Strategic Account Manager: Client Growth & Campaigns

Quad/Graphics; Sussex (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, prescription, dental and vis­

401(k) retirement savings

Paid time off

Holidays

Job summary

Quad is a global marketing experience company seeking an Account Manager to oversee day-to-day direct marketing programs, translate strategies into actionable work, and deliver on-time results. You will maintain strong client relationships and identify opportunities for growth while coordinating across Strategy, Creative, Data/Analytics, and Production teams.

You will lead scoping, briefs, timelines, and post-campaign analysis to ensure quality and profitability, with a proactive,

Qualifications

• Minimum 4 years of Account Management, Client Services or Agency experience.
• Strong understanding of end-to-end direct mail and integrated marketing campaigns.
• Ability to coordinate cross-functional teams and translate strategy into execution.
• Excellent written and verbal communication with strong interpersonal skills.

Responsibilities

• Own client relationships and communicate proactively, ensuring satisfaction and growth.
• Lead campaign execution from scoping through production and post-analysis.
• Develop project timelines and manage cross-functional deliverables.
• Facilitate internal and client status meetings with accountability and issue resolution.
• Ensure adherence to brand, legal, and client-specific requirements.

Skills

Client management

Communication

Project management

Analytical thinking

Cross-functional collaboration

Time management

Attention to detail

Education

Bachelor's degree in advertising/marketing, communications, or related field

Tools

Microsoft Office

Workfront

Job description

Quad is a global marketing experience company seeking an Account Manager to oversee day-to-day direct marketing programs, translate strategies into actionable work, and deliver on-time results. You will maintain strong client relationships and identify opportunities for growth while coordinating across Strategy, Creative, Data/Analytics, and Production teams.

You will lead scoping, briefs, timelines, and post-campaign analysis to ensure quality and profitability, with a proactive,