Strategic Client Accounts & Collections Leader

Alston & Bird; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Alston & Bird is seeking a detail-oriented Senior Client Accounts Specialist to support financial operations with accurate client account management. The role involves interactions with lawyers and clients, focusing on timely payment of invoices and maintaining strong client relationships.

The ideal candidate will have at least 2 years of credit management experience, excellent negotiation skills, and be proficient in Excel. This position values collaborative work and proactive problem-solving skills.

Qualifications

• Demonstrated ability to interpret and apply complex procedures and guidelines.
• Experience in credit management and commercial collections (B2B) preferred.
• Advanced knowledge of credit practices and complex collection techniques.

Responsibilities

• Manage a portfolio of client accounts and analyze accounts receivable balances.
• Negotiate with clients on payment plans and settlement amounts.
• Coordinate with the Sr. Manager of Client Accounts to manage escalations.

Skills

Negotiation skills

Executive-level communication

Relationship building

Complex billing dispute resolution

Data-driven recommendations

Project/time management

Advanced proficiency in Excel

Knowledge of credit reports

Education

Bachelor’s degree in accounting or Finance

2+ years of credit management experience

Tools

Excel

ARCS

Aderant

Job description

Alston & Bird is seeking a detail-oriented Senior Client Accounts Specialist to support financial operations with accurate client account management. The role involves interactions with lawyers and clients, focusing on timely payment of invoices and maintaining strong client relationships.

The ideal candidate will have at least 2 years of credit management experience, excellent negotiation skills, and be proficient in Excel. This position values collaborative work and proactive problem-solving skills.