Senior Client Accounts & Collections Specialist

USA Alston & Bird; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

USA Alston & Bird in Atlanta is seeking a Senior Client Accounts Specialist to support financial operations and manage client account interactions. This role demands strong negotiation skills and exceptional analytical abilities to ensure accurate billing and timely payments while fostering positive relationships with clients.

The ideal candidate should have over 2 years of experience in credit management, preferably in a law or professional services environment, and possess advanced skills in Excel and relevant tools like Aderant and ARCS.

Qualifications

• 2+ years of credit management and commercial collections experience, preferably in a professional services environment.
• Demonstrated ability to interpret and apply complex procedures and guidelines.
• Advanced knowledge of credit practices and complex collection techniques.

Responsibilities

• Manage a portfolio of client accounts and analyze accounts receivable balances.
• Propose solutions for past-due balances to ensure timely payments.
• Negotiate payment plans and resolve complex billing disputes.

Skills

Negotiation skills

Executive-level communication skills

Business acumen and project/time management skills

Strong analytical and problem-solving skills

Advanced proficiency in Excel

Education

Bachelor’s degree in accounting, Finance, or related field

Tools

Aderant

ARCS

Excel

Job description

USA Alston & Bird in Atlanta is seeking a Senior Client Accounts Specialist to support financial operations and manage client account interactions. This role demands strong negotiation skills and exceptional analytical abilities to ensure accurate billing and timely payments while fostering positive relationships with clients.

The ideal candidate should have over 2 years of experience in credit management, preferably in a law or professional services environment, and possess advanced skills in Excel and relevant tools like Aderant and ARCS.