Strategic Claims Cloud Transformation Lead

QBE Insurance Group Limited; United States; Hybrid; USD 119,000 - 159,000; Full time

Benefits offered by this job

30 days holiday

Flexible working

Private medical insurance

26 weeks parental leave

Remote working overseas

Job summary

QBE Insurance Group London or Leeds is seeking an experienced Program Manager to lead a major Claims Cloud Transformation. You will oversee migration of UK and European Claims operations to a new cloud platform, driving modernization and improved customer outcomes.

Reporting to Head of Change Delivery, Claims & Operations, you will manage budgets, governance, risks, and multiple suppliers across the UK and Europe, delivering benefits aligned with strategic business outcomes and ensuring

Qualifications

• Experience managing large-scale systems implementations or enterprise platform migrations.
• Experience with budgets, multiple suppliers and complex delivery environments.
• Excellent programme planning, governance and execution skills.
• Strong stakeholder management across executive, operational and technical audiences.
• Exceptional communication and presentation skills.
• Experience with cloud transformations and data migration in insurance is desirable.

Responsibilities

• Define and lead the Claims Cloud Transformation roadmap and delivery strategy.
• Manage multiple workstreams covering technology, data, migration, testing, change and readiness.
• Establish programme governance, reporting, controls and decision-making processes.
• Manage programme risks, dependencies, milestones, budgets and performance.
• Lead and coordinate strategic suppliers and delivery partners.
• Build relationships with senior stakeholders across business, technology and operations.
• Produce executive updates, papers and recommendations.
• Drive successful migration of UK and European Claims ops to the new platform.
• Track programme benefits and ensure delivery aligns with outcomes.
• Support business readiness and transition to ongoing operational support.

Skills

Programme management

Stakeholder management

Budget management

Governance

Communication

Leadership

Risk management

Cross-functional collaboration

Tools

Guidewire

Cloud platforms

Data migration tooling

Job description

QBE Insurance Group London or Leeds is seeking an experienced Program Manager to lead a major Claims Cloud Transformation. You will oversee migration of UK and European Claims operations to a new cloud platform, driving modernization and improved customer outcomes.

Reporting to Head of Change Delivery, Claims & Operations, you will manage budgets, governance, risks, and multiple suppliers across the UK and Europe, delivering benefits aligned with strategic business outcomes and ensuring