Strategic Claims Account Executive

Marsh McLennan Agency; Metairie (LA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid Work

Tuition reimbursement and professional

Generous time off

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency, a division of MMA, is seeking a Claim Account Executive in the Metairie, LA area. The role focuses on developing strategic client relationships, managing upper and Jumbo claims, and delivering expert guidance on coverage and risk management.

The ideal candidate has a Bachelor's degree or equivalent, 10+ years in claims, and an active Insurance Adjuster's License, with strong writing and analytical skills. Hybrid work arrangement offered.

Qualifications

• Bachelor's degree or equivalent work experience.
• Ten years of experience in a claim adjusters role or broker claim consulting role.
• Insurance Adjuster's License and licensed in accordance with local requirements.
• Multi-line claim experience.
• In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract.
• Understand and apply computer and communications technology applicable to the position.
• Superior writing skills to convey and explain complex issues and ideas.
• Excellent deductive reasoning skills and problem solving ability.

Responsibilities

• Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client related communications.
• Handle all claims within the upper and Jumbo segments with little direct supervision.
• Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.
• Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
• Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.
• Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.

Skills

Strong writing

Analytical thinking

Client communication

Attention to detail

Team collaboration

Education

Bachelor's degree or equivalent

Insurance License

Job description

Marsh McLennan Agency, a division of MMA, is seeking a Claim Account Executive in the Metairie, LA area. The role focuses on developing strategic client relationships, managing upper and Jumbo claims, and delivering expert guidance on coverage and risk management.

The ideal candidate has a Bachelor's degree or equivalent, 10+ years in claims, and an active Insurance Adjuster's License, with strong writing and analytical skills. Hybrid work arrangement offered.