Strategic Civil Infra Technical Account Lead

Autodesk; Denver (CO); Sur place; USD 76 000 - 137 000; Plein temps

Résumé du poste

Autodesk is seeking a Technical Account Manager for Civil Infrastructure in the United States (Denver area). You will act as a trusted technical advisor, supporting strategic enterprise customers with proactive guidance, health assessments, and deployment of Autodesk desktop and cloud solutions.

In this role, you will collaborate with Customer Success Managers and TASs to deliver customer success plans, manage escalations, and advocate for customer needs across product and engineering teams.

Qualifications

• Bachelor's degree or equivalent in Civil Engineering or related discipline.
• 5+ years of experience with Autodesk Civil Infrastructure solutions in enterprise environments.
• Deep understanding of Civil Infrastructure design workflows and data interoperability.

Responsabilités

• Serve as the trusted technical advisor for a portfolio of strategic enterprise customers.
• Establish and maintain strong customer relationships with proactive technical engagement.
• Partner with CSOs and TASs to execute customer success plans and deliver excellent technical outcomes.
• Identify technical risks and recommend best practices to improve performance and health.
• Lead technical reviews and health assessments aligned with customer objectives.

Connaissances

Civil engineering

English fluency

Analytical skills

Communication

Prior enterprise engagement

Formation

Bachelor's degree in Civil Engineering

Outils

Civil 3D

APS

Autodesk Docs

Autodesk Construction Cloud

Revit

Description du poste

Autodesk is seeking a Technical Account Manager for Civil Infrastructure in the United States (Denver area). You will act as a trusted technical advisor, supporting strategic enterprise customers with proactive guidance, health assessments, and deployment of Autodesk desktop and cloud solutions.

In this role, you will collaborate with Customer Success Managers and TASs to deliver customer success plans, manage escalations, and advocate for customer needs across product and engineering teams.