Strategic Channel Partner Manager

Lennox; Richardson (TX); On-site; USD 101,000 - 132,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, and vision insurance

Paid leave and holidays

Job summary

Lennox in Richardson, TX is seeking a Strategic Account Manager to develop and manage strategic relationships with national and regional channel partners, driving profitable growth and retention. You’ll serve as the primary relationship owner, collaborating across Marketing, Product, Supply Chain, and Finance to execute growth strategies and deliver exceptional customer outcomes.

The role requires strong relationship skills, market insight, and the ability to negotiate and influence without

Qualifications

• Bachelor’s degree required, or an equivalent combination of education and relevant experience.
• Minimum 1 year experience, preferred 3–5 years in account management, key account sales, channel partner management, or related field.
• Experience within HVACR, manufacturing, durable goods, or closely related industries preferred.

Responsibilities

• Manage and grow relationships with one or more national or regional channel partners.
• Develop and execute joint business plans with strategic accounts, including KPIs, roadmaps, and QBRs to drive growth and customer satisfaction.
• Collaborate with channel partners on marketing initiatives, go‑to‑market strategies, product positioning, sales training, and expansion into new markets.
• Lead cross‑functional coordination across internal teams to deliver on customer commitments and resolve issues proactively.
• Monitor market trends, competitive activity, and industry developments to inform account strategies.

Skills

Relationship building

Communication

Negotiation

Time management

CRM proficiency

Strategic thinking

Education

Bachelor's degree

Tools

CRM systems

Microsoft 365

Job description

Lennox in Richardson, TX is seeking a Strategic Account Manager to develop and manage strategic relationships with national and regional channel partners, driving profitable growth and retention. You’ll serve as the primary relationship owner, collaborating across Marketing, Product, Supply Chain, and Finance to execute growth strategies and deliver exceptional customer outcomes.

The role requires strong relationship skills, market insight, and the ability to negotiate and influence without