Strategic Change & Program Manager

Tata Consultancy Services; San Jose (CA); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Discretionary annual incentive

Medical coverage

Dental & Vision

401K plan

Training reimbursement

Vacation & holidays

Job summary

Tata Consultancy Services in San Jose, CA seeks a Change Manager to support Adobe Technology Services initiatives, focusing on end-to-end change plans, user adoption, and minimizing disruption across business and technical functions.

You will partner with program managers, product managers, and SMEs to drive readiness, communications, training, and governance for strategic programs including acquisitions and Net Dollar Retention.

Qualifications

• Must-have experience in change management for large programs.
• Ability to collaborate with executive sponsors and cross-functional teams.
• Experience with end-to-end change planning, adoption, and training.

Responsibilities

• Develop and strengthen relationships with sponsors, program teams, and partners to plan and execute organizational change.
• Engage business and IT teams for cross-functional collaboration and alignment.
• Assess change magnitude and determine appropriate engagement to minimize disruption and drive adoption.
• Deliver on change areas: end-user identification, readiness, communications, training, resistance management, and reinforcement.
• Drive continuous improvement by incorporating feedback into change management processes and tools.
• Collaborate with Field readiness and Enablement teams to execute change initiatives for the Net Dollar Retention program.
• Review and update change materials, training content, and communications for stakeholders.

Job description

Tata Consultancy Services in San Jose, CA seeks a Change Manager to support Adobe Technology Services initiatives, focusing on end-to-end change plans, user adoption, and minimizing disruption across business and technical functions.

You will partner with program managers, product managers, and SMEs to drive readiness, communications, training, and governance for strategic programs including acquisitions and Net Dollar Retention.