Lead Program & Change Management

Tata Consultancy Services; Tucker (GA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Dental & Vision Coverage

Disability Insurance

Pet Insurance Plans

Commuter Benefits

Certification & Training Reimbursement

Vacation & Holidays

401K Plan

Performance Bonus

Job summary

Tata Consultancy Services Limited is seeking a Change Manager in Tucker, GA to support strategic programs including acquisition integrations. You will partner with program and product managers to define end-to-end change plans, drive adoption, and minimize disruption across business and technical teams.

Responsibilities include stakeholder engagement, cross-team collaboration, readiness, communications, and training development, with a focus on continuous improvement and program-level change

Qualifications

• Experience leading organizational change management for large programs.
• Ability to partner with executive sponsors and cross-functional teams.
• Strong communication and training materials development skills.

Responsibilities

• Develop and strengthen relationships with sponsors and partners to plan and execute changes.
• Engage with business and IT teams to ensure cross-functional collaboration.
• Assess change magnitude and determine appropriate engagement to minimize disruption.
• Deliver end-user identification, readiness, communications, training, and reinforcement for changes.
• Drive continuous improvement by incorporating feedback into change management processes.
• Coordinate with Field readiness and Enablement teams to support key programs like Net Dollar Retention.

Skills

Change Management

Program Management

Job description

Job Description

As a Change Manager you will be a key member supporting one or more initiatives that impact strategic goals in Adobe Technology Services. You will partner with program managers, product managers, and subject matter experts to define and execute end to end change plans that support the business goals of acquisition integrations and other strategic programs to minimize disruption and increase end user adoption across business and technical functions.

What you'll Do

• Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimally
• Engage with business & IT team members to ensure cross-team & multi-functional collaboration and alignment
• Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption
• Deliver on all areas of change including end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, and reinforcement (additional details below)
• Drive continuous improvement, incorporating feedback and lessons learned into updated Change and Program Management processes and tools
• Partner with another BCM resource, the Field readiness and Enablement team, and the broader BCM team to execute the following for the Net Dollar Retention Program:
  • 1.Review and update all Change Agent Network materials
  • oNetwork communications
  • oMeeting Content and Material
  • oMeeting facilitation and report outs
  • oDevelop and execute plan for ongoing engagement
  • 1.Review and update all training materials created to date:
    • oSales Enablement
    • oSales forecasting
    • oSLM
    • oDictionary / Glossary
    • 2.Support creation of new training materials:
      • oAdjustment tool
      • oPartner Program
      • oNative CRM reporting changes
      • 3.Author and coordinate for review all communication to stakeholders regarding N$R program phases:
        • oData Clean-up
        • oDual reporting
        • oGTM Planning kickoff
        • oRelease (Sales Comp Summit)

Salary Range: $130,000 - $150,000 a year

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TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location: Tucker, GA

Function: TECHNOLOGY

Role: Lead

ID: 436027

Skills: Change Management | Program Management

Salary Range: $130,000 - $150,000