Strategic Change Leader for Tech Transformation

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Telework option

Job summary

The Commonwealth of Pennsylvania is seeking an Organizational Change Management Specialist to support enterprise technology initiatives and drive adoption across agencies. You will help leaders, employees, and stakeholders embrace change, build new skills, and deliver sustainable outcomes.

You will develop readiness strategies, lead stakeholder engagement, and coordinate training to ensure successful implementation of new systems and processes within Pennsylvania.

Qualifications

• Seven years of professional information technology experience and a bachelor’s degree; or eleven years of professional information technology experience; or an equivalent combination of experience and training.
• At least three years of OCM experience in corporate, consulting, or technology-driven environments.
• Experience executing change plans (stakeholder engagement, impact assessments, communications, training, adoption).
• Strong communication, facilitation, analytical, and problem-solving skills.
• Ability to work effectively across cross-functional teams.
• Proficiency in Microsoft Office and collaboration tools.

Responsibilities

• Develop and implement change management strategies that support technology initiatives, service transitions, and business process improvements.
• Conduct organizational readiness reviews, stakeholder analyses, and impact evaluations to identify risks and implementation challenges.
• Advise executives, managers, and agency representatives on organizational impacts, workforce transitions, and adoption approaches.
• Create communication and engagement plans that build awareness, address concerns, and encourage acceptance of new technologies.
• Coordinate training, knowledge transfer, and workforce readiness activities that strengthen technology utilization and sustainability.
• Analyze feedback, measure outcomes, prepare reports, and recommend improvements to increase change management effectiveness.

Skills

OCM experience

Change management

Communication

Facilitation

Analytical thinking

Cross-functional collaboration

Problem-solving

Microsoft Office

Education

Bachelor’s degree in Information Technology

Prosci/CCMP certification

ITIL Foundations certification

Tools

LMS platforms

Stakeholder engagement tools

Adoption measurement tools

Project management tools

Job description

The Commonwealth of Pennsylvania is seeking an Organizational Change Management Specialist to support enterprise technology initiatives and drive adoption across agencies. You will help leaders, employees, and stakeholders embrace change, build new skills, and deliver sustainable outcomes.

You will develop readiness strategies, lead stakeholder engagement, and coordinate training to ensure successful implementation of new systems and processes within Pennsylvania.