Strategic Change & Communications Lead

Charles Schwab Corporation; Southlake (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Charles Schwab Corporation is seeking a Senior Manager, Change and Communications Lead within the BOET OCIO team. The role focuses on turning transformation activity into clear, coordinated experiences that help leaders and employees understand, navigate, and adopt change.

You will connect change, communications, training, and leadership engagement across multiple workstreams, translating inputs into actionable plans and executive-ready communications.

Qualifications

• Experience leading or supporting complex change management, communications, training, or transformation initiatives.
• Strong communication skills, with ability to craft executive-ready content for leaders and employees.
• Strong problem solving and decision making skills, translating complex changes into actionable insights.
• Demonstrated stakeholder management and cross-functional collaboration across business and technology teams.
• Strong organization and attention to detail, coordinating multiple workstreams and priorities.
• Adaptability to changing priorities, risks, and delivery needs.

Responsibilities

• Lead or support complex change management, communications, training, or transformation initiatives.
• Develop clear, actionable plans and executive-ready communications across multiple workstreams.
• Collaborate with stakeholders across business and technology to manage dependencies and risks.

Skills

Change management

Communication

Written communication

Stakeholder management

Cross-functional collaboration

Problem solving

Decision making

Adaptability

Organization

Attention to detail

Training

Job description

Charles Schwab Corporation is seeking a Senior Manager, Change and Communications Lead within the BOET OCIO team. The role focuses on turning transformation activity into clear, coordinated experiences that help leaders and employees understand, navigate, and adopt change.

You will connect change, communications, training, and leadership engagement across multiple workstreams, translating inputs into actionable plans and executive-ready communications.