Strategic Case Manager & SNAP Benefits Navigator

Jewish Community Council of Greater Coney Island (JCCGCI); New York (NY); On-site; USD 44,000 - 49,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous PTO

Job summary

The Jewish Community Council of Greater Coney Island (JCCGCI) seeks a dedicated Case Manager & Benefits Navigator to support ABAWD participants in SNAP enrollment, retention, and compliance. You will assess needs, develop service plans, and connect clients with benefits and community resources in a culturally competent, on-site setting.

Responsibilities include ongoing case management, documenting progress, and coordinating with partners to overcome barriers such as housing, transportation, and

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, or related field; equivalent experience may be considered.

Responsibilities

• Provide ongoing case management, participant assessments, individualized service planning, and follow-up.
• Identify participant needs, strengths, goals, and barriers to program participation, employment, training, and SNAP compliance.
• Assist ABAWD participants with SNAP enrollment, recertification, and retention of benefits.
• Educate participants on SNAP and ABAWD requirements and monitor participation to help ensure ongoing compliance.
• Track required activities and documentation, and follow up with participants regarding outstanding SNAP requirements or potential barriers to compliance.
• Identify and address barriers related to housing, food insecurity, healthcare, childcare, transportation, and financial stability.
• Connect participants with supportive services, public benefits, community resources, and emergency assistance when appropriate.
• Identify volunteer and community service sites and assist participants in securing opportunities that meet program and SNAP requirements.
• Assist participants in identifying and pursuing appropriate employment, training, and workforce development opportunities.
• Support participant engagement in employment, volunteer, community service, and training activities.
• Maintain regular communication with participants to monitor progress and provide guidance and support.
• Maintain accurate and timely case files, case notes, service plans, referrals, and documentation in accordance with agency, funding, SNAP, and regulatory requirements.
• Monitor participant outcomes and prepare reports related to engagement, SNAP compliance, employment, volunteer activities, and program services.
• Ensure compliance with program policies, funding requirements, confidentiality standards, and documentation requirements.
• Participate in team meetings, case conferences, and trainings.

Skills

Case management

Benefits navigation

SNAP/ABAWD knowledge

Communication skills

Organizational skills

Microsoft Office

Bilingual (Russian/English)

Education

Bachelor’s degree in Social Work / Human Services / Psychology / Counseling

Tools

Case management databases

Microsoft Office suite

Job description

The Jewish Community Council of Greater Coney Island (JCCGCI) seeks a dedicated Case Manager & Benefits Navigator to support ABAWD participants in SNAP enrollment, retention, and compliance. You will assess needs, develop service plans, and connect clients with benefits and community resources in a culturally competent, on-site setting.

Responsibilities include ongoing case management, documenting progress, and coordinating with partners to overcome barriers such as housing, transportation, and