Community Case Manager & Benefits Navigator

Catholic Charities of the Archdiocese of New York; New York (NY); Sur place; USD 33 000 - 47 000; Plein temps

Résumé du poste

Catholic Charities of the Archdiocese of New York is seeking a Case Manager for the Neighborhood Centers in the Bronx. The role focuses on client assessments, developing individualized service plans, and linking people to housing, benefits, and community supports.

You will provide ongoing case management, referrals, and follow-up, coordinate with government agencies and partners, and ensure accurate documentation.

Qualifications

• Bachelor's degree preferred or an Associate's Degree in Human Services with at least two years' experience.
• Bilingual Spanish/English preferred.

Responsabilités

• Conduct client assessments and develop individualized service plans
• Provide ongoing case management, advocacy, referrals, and follow-up
• Assist clients in accessing public benefits and community resources, including housing, food, employment, and other essential services
• Provide crisis intervention and assistance with urgent basic needs
• Coordinate services with government agencies, community organizations, and Catholic Charities programs, affiliates and Archdiocesan entities
• Conduct community outreach and support activities responsive to community needs
• Maintain accurate and timely case documentation and required data entry
• Complete financial assistance requests and supporting documentation
• Meet program and funder requirements and participate in supervision, meetings, and training
• Provide coverage for the Catholic Charities Helpline as needed, assisting callers with information, referrals, resources, and service navigation
• Provide services and support at other Catholic Charities sites as needed based on program and community needs
• Other duties as assigned

Connaissances

Interpersonal skills

Social service knowledge

Organizational skills

Remote work tools

MS Word & Excel

Formation

Bachelor's degree preferred

Associate's Degree in Human Services

Outils

Microsoft Word

Microsoft Excel

Data Management systems

Description du poste

Catholic Charities of the Archdiocese of New York is seeking a Case Manager for the Neighborhood Centers in the Bronx. The role focuses on client assessments, developing individualized service plans, and linking people to housing, benefits, and community supports.

You will provide ongoing case management, referrals, and follow-up, coordinate with government agencies and partners, and ensure accurate documentation.