Strategic Carrier Partnerships Lead

Redwood Logistics; Chicago (IL); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Learning & Development opportunities

Internal mobility

Employee referral program

Employee Resource Groups (ERGs)

Volunteer events & fundraising

Paid time off & holidays

Parental leave

Medical, dental, vision & 401k with

Job summary

Redwood Logistics in Chicago, IL seeks a Manager of Carrier Relations to lead strategic carrier partnerships, drive performance, and secure cost-effective capacity across North America. You will strengthen the carrier network and support profitable growth for Redwood and its customers.

The role relies on negotiation, data analysis, and cross-functional collaboration with operations, procurement, sales, and account management.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred.
• 5+ years of experience in transportation, logistics, carrier management, procurement, or related field.
• 2+ years of experience managing people, carrier relationships, or strategic transportation programs.
• Strong understanding of the North American truckload, LTL, intermodal, or transportation brokerage market.
• Demonstrated ability to negotiate rates, capacity, and commercial terms with transportation providers.

Responsibilities

• Lead and develop strategic carrier relationships across the transportation network.
• Manage carrier performance against service, capacity, pricing, compliance, and KPIs; drive corrective action.
• Develop and execute carrier engagement strategies to improve retention and network health.
• Partner with operations, procurement, sales, and account management to align capacity with customer needs.
• Lead carrier negotiations including rates, capacity commitments, and terms.
• Monitor market conditions, capacity trends, and carrier costs to identify opportunities and risks.
• Establish and maintain carrier scorecards, business reviews, and improvement plans.
• Resolve escalated carrier issues and maintain long-term partnerships.
• Identify, qualify, and onboard new carrier partners to expand network capabilities.

Skills

Negotiation

Analytical thinking

Communication

Relationship management

Leadership

Cross-functional collaboration

Data analytics tools

Transportation management systems

Education

Bachelor's degree

Tools

Transportation management systems

Carrier management platforms

Data analytics tools

Job description

Redwood Logistics in Chicago, IL seeks a Manager of Carrier Relations to lead strategic carrier partnerships, drive performance, and secure cost-effective capacity across North America. You will strengthen the carrier network and support profitable growth for Redwood and its customers.

The role relies on negotiation, data analysis, and cross-functional collaboration with operations, procurement, sales, and account management.