Strategic Carrier Negotiator & Logistics Liaison

J.B. Hunt Transport Services, Inc.; Troy (MI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Paid time off

Job summary

J.B. Hunt Transport, Inc. is seeking a Capacity Procurement Representative in Michigan to negotiate carrier rates, establish a carrier base, and ensure timely freight coverage with best-in-class service execution.

The role requires coordination across internal teams, leveraging Carrier360 for load tendering, monitoring shipments, and maintaining records. Strong communication, multitasking, and adaptability are essential to drive efficient freight movements.

Qualifications

• : High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
• : AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• : Strong professional communication skills applied internally and externally.
• : Proven experience in establishing and maintaining healthy working relationships.
• : Experience in fostering strong customer relationships via delivery on commitments, open communication, and ongoing feedback/improvement.
• : Ability to process information with high levels of accuracy.
• : Accurately analyze situations and reach productive decisions based on informed judgment.
• : Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook).
• : Ability to manage multiple competing priorities.
• : Ability to adapt to a dynamic work environment and shifting priorities and directives.
• : Experience in holding people accountable and conducting difficult conversations.
• : Ability to perform in a stressful and high‑pressure work environment.

Responsibilities

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals.
• Act as liaison between internal business stakeholders and carriers.
• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on‑time pickup and delivery.
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details.
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies.
• Partner with internal teams to promote best in class service and ensure safety.
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation.
• Verify authenticity of carriers and tracking prior to scheduled pickup.
• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics.
• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner.

Skills

Professional communication

Relationship building

Customer relationship management

Information processing

Analytical judgment

Microsoft Office

Prioritization

Adaptability

Accountability

Stress management

Education

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field

GED

High School Diploma

Tools

Excel

Word

PowerPoint

Outlook

Job description

J.B. Hunt Transport, Inc. is seeking a Capacity Procurement Representative in Michigan to negotiate carrier rates, establish a carrier base, and ensure timely freight coverage with best-in-class service execution.

The role requires coordination across internal teams, leveraging Carrier360 for load tendering, monitoring shipments, and maintaining records. Strong communication, multitasking, and adaptability are essential to drive efficient freight movements.