Strategic Campus Enrollment Director

Cuyahoga Community College; North Olmsted (OH); Hybrid; USD 75,000 - 80,000; Full time

Job summary

Cuyahoga Community College's Eastern Campus seeks a Campus Director of Admissions and Enrollment Services to lead all aspects of admissions, enrollment, and financial services with a strong focus on student success. You will oversee the welcome center, recruitment, registrations, and cashiering, ensuring accurate financial transactions and timely student records processing.

The role requires collaboration across financial aid, student accounts, and Enrollment Operations to drive enrollment

Qualifications

• Master’s Degree in a relevant field. (Significant related experience may substitute for education)
• Minimum of five years of experience in higher education administration, specifically in enrollment, admission, or related student-services area
• Demonstrated experience supervising, planning, assigning, scheduling and ensuring the quality of the work of others
• Demonstrated experience making decisions with major implications on strategy, management and operations

Responsibilities

• Directs Admissions and Financial Services with focus on student-centered services
• Supports prospect and applicant conversations through campus events and communications
• Manages enrollment services information and accurate financial transactions
• Develops enrollment and recruitment plans in collaboration with campus leadership
• Oversees financial reports and reconciliations for student accounts
• Coordinates enrollment services with financial aid and student accounts
• Leads continuous process improvements to enhance service quality and timeliness
• Oversees academic records processing and interpretation of procedures
• Provides staff development and budget oversight

Skills

Attention to detail

Microsoft Office

Written communication

Verbal communication

Customer service

Project management

Team collaboration

Budget awareness

Problem solving

Data analysis

Education

Master’s Degree

Higher education administration

Tools

Banner System

Job description

Cuyahoga Community College's Eastern Campus seeks a Campus Director of Admissions and Enrollment Services to lead all aspects of admissions, enrollment, and financial services with a strong focus on student success. You will oversee the welcome center, recruitment, registrations, and cashiering, ensuring accurate financial transactions and timely student records processing.

The role requires collaboration across financial aid, student accounts, and Enrollment Operations to drive enrollment