Strategic Business Solutions Analyst

ADP, Inc.; Kalispell (MT); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid time off

Life and disability insurance

Holidays

Wellness program

Volunteer time

Job summary

Whitefish Credit Union (WCU) is seeking a Business Analyst to serve as a liaison between project owners, stakeholders and IT. You will analyze business processes, document requirements, and translate needs into actionable specifications to guide system enhancements, with PMO-aligned project delivery.

You will collaborate with Systems Analysts and cross-functional teams to improve efficiency, member experience, and regulatory compliance, participating in workshops, UAT, and change management

Qualifications

• Bachelor’s degree or 5+ years related experience.
• PMI-PBA/PMI-CAPM/CCBA/CBAP certification within 12 months.
• US banking/financial ops experience preferred.
• Experience with core/fintech systems (Symitar, Synergy, MeridianLink, Alkami, OpCon) preferred.

Responsibilities

• Analyze and document current-state business processes.
• Define and document business initiatives, scope, objectives.
• Translate requirements into detailed use cases and user stories.
• Collaborate with project managers to support full lifecycle.
• Assist with UAT, training, and change management.

Skills

Business analysis

Requirements gathering

Communication

Problem solving

Documentation

Education

Bachelor’s degree in business administration

PMI-PBA/PMI-CAPM/CCBA/CBAP within 12 months

Tools

Symitar

Synergy

MeridianLink

Alkami

OpCon

Job description

Whitefish Credit Union (WCU) is seeking a Business Analyst to serve as a liaison between project owners, stakeholders and IT. You will analyze business processes, document requirements, and translate needs into actionable specifications to guide system enhancements, with PMO-aligned project delivery.

You will collaborate with Systems Analysts and cross-functional teams to improve efficiency, member experience, and regulatory compliance, participating in workshops, UAT, and change management