Business Solutions Analyst - Drive Efficiency & Tech Initiatives

Whitefish Credit Union; Kalispell (MT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid holidays

PTO

Job summary

Whitefish Credit Union in Kalispell, MT is seeking a Business Analyst to join the IT Business Solutions Team. You will translate business needs into clear requirements, collaborate with stakeholders and delivery teams, and help optimize processes and systems to improve member experiences while ensuring compliance.

The role emphasizes analysis, PMO-aligned project support, and cross-functional collaboration with Systems Analysts, project managers, and vendors to deliver enterprise initiatives.

Qualifications

• Bachelor’s degree in business administration, MIS, operations management or related field, or 5+ years of relevant experience.
• Experience translating business needs into clear requirements and user stories.
• Ability to work with stakeholders and cross-functional teams.

Responsibilities

• Analyze and document current-state business processes and workflows.
• Translate business needs into detailed requirements, use cases, and user stories.
• Collaborate with PMO and project teams to support end-to-end delivery.
• Partner with Systems Analysts to design and implement solutions.
• Ensure compliance with policies and regulations.
• Facilitate workshops and stakeholder interviews.
• Support UAT, training, and change management activities.

Skills

Business Analysis

Requirements Gathering

Documentation

Facilitation

PMO Processes

Education

Bachelor’s degree in business or related field

Tools

Symitar

Synergy

MeridianLink

Alkami

OpCon

Job description

Whitefish Credit Union in Kalispell, MT is seeking a Business Analyst to join the IT Business Solutions Team. You will translate business needs into clear requirements, collaborate with stakeholders and delivery teams, and help optimize processes and systems to improve member experiences while ensuring compliance.

The role emphasizes analysis, PMO-aligned project support, and cross-functional collaboration with Systems Analysts, project managers, and vendors to deliver enterprise initiatives.