Strategic Business Banking Relationship Manager Mid-Market

Citizens Bank; Conshohocken (Montgomery County); On-site; USD 90,000 - 150,000; Full time

Job summary

Citizens Bank is seeking an experienced Commercial Relationship Manager to grow and deepen a portfolio of business banking clients with annual revenues from five to fifty million. You will collaborate across the enterprise to deliver tailored credit, liquidity, and treasury solutions, while focusing on client satisfaction and shareholder value.

Hours are Monday to Friday, 40 hours per week, in a fast-paced sales culture with community involvement and ongoing risk/compliance awareness.

Qualifications

• 4+ years in upper Business Banking/Lower Middle Market experience
• Completion of Commercial Credit Training
• Meaningful experience with moderately complex portfolios, customers, and transactions.
• Strong written and oral communication skills
• Strong knowledge of Salesforce and lending applications
• Strong customer service, satisfaction and retention
• Ability to identify needs, problem solve with consultative sales
• Strong negotiation skills and overcoming objections
• Following of prospects, customers and COIs
• Ability to self-generate and drive new business development
• Action oriented and self-accountable to superior results
• Strong understanding of risk and compliance
• Meaningful community involvement
• Strong understanding of core products and services
• Preferred undergraduate degree in business or finance

Responsibilities

• Manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market of five million to fifty million in annual revenue.
• Provide advisory led discussions to assess client needs and aspirations while positioning value added recommendations that drive customer delight and shareholder value.
• Engage COIs and internal partners across the bank to uncover and deepen new business opportunities.
• Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, fee income, customer service and satisfaction.
• Actively engage in significant community activity to expand potential customer base and exemplify our company credo and community commitments.

Skills

Business Banking

Credit Training

Customer relations

Communication skills

Lending knowledge

Negotiation

Prospecting

Risk & compliance

Community involvement

Product knowledge

Education

BS in Business or Finance

Tools

Salesforce

Job description

Citizens Bank is seeking an experienced Commercial Relationship Manager to grow and deepen a portfolio of business banking clients with annual revenues from five to fifty million. You will collaborate across the enterprise to deliver tailored credit, liquidity, and treasury solutions, while focusing on client satisfaction and shareholder value.

Hours are Monday to Friday, 40 hours per week, in a fast-paced sales culture with community involvement and ongoing risk/compliance awareness.