Strategic Business Account Manager – Telecom & UCaaS

Vyve Broadband; Fort Worth (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Vyve Broadband is seeking a motivated Business Account Manager to support the growth and retention of our commercial customers in Texas. You will manage strategic accounts and drive new business in assigned markets, acting as a trusted advisor and delivering consultative solutions across Vyve's connectivity, UCaaS, and managed services.

The role requires 2+ years of sales or account management experience, strong communication and relationship-building skills, and the ability to work

Qualifications

• 2+ years of sales, account management, or related experience.
• Proven ability to meet or exceed sales targets.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage multiple accounts and priorities effectively.

Responsibilities

• Manage and grow a portfolio of Vyve's largest and most strategic business customers.
• Develop and execute account growth plans focused on retention, expansion, and revenue optimization.
• Conduct regular customer check-ins and business reviews to strengthen relationships and identify opportunities.
• Ensure a high level of customer satisfaction through proactive engagement and issue resolution.
• Identify, prospect, and secure new business opportunities within the assigned territory.
• Maintain a healthy pipeline through consistent prospecting, networking, and referrals.
• Conduct discovery meetings to assess customer needs and recommend appropriate solutions.
• Present and position Vyve's suite of services including Fiber-based Internet, UCaaS, and managed services.
• Partner with internal teams to deliver customized solutions.
• Maintain accurate account records, forecasts, and sales activity within CRM systems.
• Meet or exceed established revenue and performance goals.
• Provide market intelligence and customer feedback to leadership.

Skills

Sales experience

Account management

Communication skills

Negotiation skills

Independent work

Customer focus

Tools

Salesforce CRM

MS Office

Job description

Vyve Broadband is seeking a motivated Business Account Manager to support the growth and retention of our commercial customers in Texas. You will manage strategic accounts and drive new business in assigned markets, acting as a trusted advisor and delivering consultative solutions across Vyve's connectivity, UCaaS, and managed services.

The role requires 2+ years of sales or account management experience, strong communication and relationship-building skills, and the ability to work