Strategic Billing Technical Account Manager

WinsAbove; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Stripe is seeking a Technical Account Manager to support our billing user segment, fostering deep relationships with key stakeholders and delivering strategic guidance. You will drive cross-functional collaboration, conduct on-site visits, and help evolve the support offering to scale with Stripe’s growth.

The role emphasizes complex integration discussions, technical troubleshooting, and proactive account management across global teams, with opportunities to advance Stripe’s billing

Qualifications

• 10+ years of enterprise-level client-facing experience.
• Experience supporting billing, usage-based, and hybrid monetization models.
• Strong product sense and ability to solve complex user problems.

Responsibilities

• Provide a gold standard experience to assigned accounts' stakeholders.
• Lead user-facing meetings in person or via video.
• Collaborate cross-functionally to design and improve the support offering.
• Publish user case studies and maintain strong client relationships.

Skills

Enterprise client-facing

Billing domain knowledge

SQL

APIs

Communication

Problem solving

AI coding agents

Technical troubleshooting

Relationship management

Tools

Postman

xCode

Python

Webhooks

ETL

Job description

Stripe is seeking a Technical Account Manager to support our billing user segment, fostering deep relationships with key stakeholders and delivering strategic guidance. You will drive cross-functional collaboration, conduct on-site visits, and help evolve the support offering to scale with Stripe’s growth.

The role emphasizes complex integration discussions, technical troubleshooting, and proactive account management across global teams, with opportunities to advance Stripe’s billing