Strategic Billing & Revenue Specialist II

Kenan Advantage Group (KAG); North Canton (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Kenan Advantage Group (KAG) is seeking an Accounts Receivable/Billing Specialist to ensure timely billing and resolve AR inquiries. You will coordinate with Contract Administration, Pricing Administration, and Sales, reporting to the Revenue Team Manager.

You will review documentation, implement billing procedures for new customer agreements, monitor accounts for non-payments, contact customers for overdue invoices, and create reports to support department objectives.

Qualifications

• Bachelors Degree in finance related field preferred or equivalent business experience required.
• 2-3 years customer service experience required.
• 2-3 years of billing or collections experience preferred.
• Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)
• Transportation industry experience a plus
• Strong attention to detail and ability to finish any given task to completion.

Responsibilities

• Review supporting documentation and initiate billing process
• Ability to understand contract terminology as it pertains to the specific customer
• Assist in implementation of billing procedures for new customer agreements
• Work closely with internal departments to resolve conflict
• Report monitoring and accountability to assist management in meeting the department objectives around accuracy and efficiency
• Create reports and monitor customer account details for non-payments, delayed payments and other irregularities
• Contact customer to collect on overdue invoices, coordinate rebills, and update pricing errors
• Identify trends and prevent reoccurring payment issues
• Crosscheck company records with customer pay agent/payables portals; address inconsistencies and rejected invoices
• Recommend and help design processes to enhance the order-to-cash functions and systems

Skills

Billing & collections

Customer service

Attention to detail

Microsoft Office

Education

Bachelors degree in finance-related field or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Kenan Advantage Group (KAG) is seeking an Accounts Receivable/Billing Specialist to ensure timely billing and resolve AR inquiries. You will coordinate with Contract Administration, Pricing Administration, and Sales, reporting to the Revenue Team Manager.

You will review documentation, implement billing procedures for new customer agreements, monitor accounts for non-payments, contact customers for overdue invoices, and create reports to support department objectives.