Strategic BI Leader | Smartsheet & Exec Dashboards

Kastle Systems; Plymouth (MI); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) with Company Match

Healthcare Coverage: Medical, Dental,

Vision plans

Employee Assistance Program (EAP)

Paid Time Off

Professional Development

Career Growth

Job summary

i2G Systems is seeking a Business Intelligence Manager to lead reporting, analytics, and Smartsheet integrations across Operations, Service, Projects, Sales, and Engineering. This role partners with senior leadership to translate data into actionable insights and drive performance and accountability.

The ideal candidate will own Smartsheet administration, KPI development, and automated reporting, collaborating across departments to implement scalable BI solutions that support organizational

Qualifications

• Five (5) or more years’ successful experience performing the requirement and responsibilities.
• Knowledge of integrating Smartsheet with third party applications.
• Ideally experienced with Smartsheet implementation with project focused teams and service teams.
• Ability to present training classes in a clear, professional manner that inspires learning and adapts to different knowledge levels as required
• Ability and desire to work well with other departments and teams (Development, L&D, Support, HR and Regional Management, and Corporate Executive)
• Demonstrated ability to accept responsibility and manage development projects and support responsibilities with limited supervision
• Prefer Certification in one or more of the following Smartsheet platforms- Core product certification, System Administration, Project management, Control Center Lead, and Blueprint builder

Responsibilities

• Partner with senior leadership and operational teams to identify reporting needs and develop business intelligence solutions that support company objectives.
• Design, develop, and maintain executive dashboards, scorecards, reports, and analytics tools using Smartsheet and related platforms.
• Establish, monitor, and continuously improve company KPIs across Operations, Service, Project Management, Sales, Engineering, and Business Operations.
• Develop automated reporting processes that improve data accuracy, visibility, and decision-making.
• Analyze operational trends and business performance metrics to identify opportunities for improvement and efficiency gains.
• Lead the administration, configuration, and optimization of the company's Smartsheet environment.
• Develop workflows, automations, forms, dashboards, and reports that support business operations and project execution.
• Integrate Smartsheet with Microsoft 365 applications, CRM platforms, project management tools, and other third-party systems.
• Create governance standards, documentation, and best practices for enterprise-wide reporting and Smartsheet utilization.
• Collaborate with department leaders to improve processes, eliminate inefficiencies, and implement scalable business solutions.
• Develop forecasting and performance measurement tools that support strategic business planning.
• Provide training, coaching, and support for end users across the organization.
• Serve as the subject matter expert for reporting, analytics, and Smartsheet functionality.
• Ensure reporting accuracy, data integrity, and consistency across all business intelligence platforms.
• Present findings, recommendations, and business insights to executive leadership in a clear and professional manner.

Job description

i2G Systems is seeking a Business Intelligence Manager to lead reporting, analytics, and Smartsheet integrations across Operations, Service, Projects, Sales, and Engineering. This role partners with senior leadership to translate data into actionable insights and drive performance and accountability.

The ideal candidate will own Smartsheet administration, KPI development, and automated reporting, collaborating across departments to implement scalable BI solutions that support organizational