Strategic BI Lead: AI-Driven Data, Governance & Insights

Humana; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Humana is seeking a Provider Data Business Intelligence Lead to drive data transparency, governance, automation, and performance measurement across provider, customer service, claims, enrollment, and operations. You will lead complex analyses, design dashboards, and partner with executives to enable data-driven decision-making.

The role emphasizes leading governance, automation strategies (AI/RPA), and enterprise reporting while maintaining privacy, security, and governance standards in a large

Qualifications

• Bachelor's degree or equivalent experience in data analytics, BI, information systems, healthcare, business, statistics, computer science, or related field
• 10+ years of experience in data analysis, business intelligence, reporting, or analytics
• Advanced experience with large, complex enterprise datasets
• Strong ability to analyze data, create visualizations, and generate insights that solve business problems and inform strategy
• Advanced proficiency in SQL, SAS, and related analytical tools
• Experience with BI and visualization tools such as Tableau, Power BI, Qlik, or similar platforms
• Ability to translate business needs into technical/reporting requirements and partner across cross‑functional teams
• Experience documenting requirements, data definitions, and reporting logic
• Working knowledge of healthcare data and executive-level written and verbal communication skills
• Ability to work independently, exercise sound judgment, and support continuous improvement of consumer, provider, and operational experiences
• Advanced analytics skills, including predictive analytics, forecasting, data mining, statistical modeling, and development of healthcare analytics solutions
• Knowledge of automation capabilities, including AI, RPA, bots, automated data quality, reconciliation, controls, and remediation tools
• Ability to partner effectively with IT, data engineering, architecture, compliance, operations, vendors and stakeholders across modern cloud, data warehouse, data lake, and analytics environments

Responsibilities

• Lead automation and workflow enablement initiatives using AI, RPA, bots, and automated tools; collaborate with technology and operations teams from evaluation to implementation; measure benefits like efficiency, quality, cost avoidance, and cycle-time reduction; deliver scalable, governed data solutions and leadership insights
• Lead data stewardship and governance for provider data by defining, validating, monitoring, and documenting data journeys, business rules, quality standards, and controls; improve transparency, accuracy, and accountability; oversee automated data quality monitoring and remediation
• Conduct complex data analysis to support business operations, leadership requests, audits, investigations, and strategic initiatives; identify trends, root causes, and opportunities; translate questions into actionable insights
• Develop and deliver reporting including BI dashboards, visualizations, scorecards, recurring reports, and executive-level outputs with validated data sources and strong stakeholder partnership

Skills

Data analytics

Business intelligence

SQL

SAS

Tableau

Power BI

Qlik

Data governance

Stakeholder communication

Healthcare data

Independent work

Predictive analytics

Education

Bachelor's degree in a related field

Tools

SQL

SAS

Tableau

Power BI

Qlik

Job description

Humana is seeking a Provider Data Business Intelligence Lead to drive data transparency, governance, automation, and performance measurement across provider, customer service, claims, enrollment, and operations. You will lead complex analyses, design dashboards, and partner with executives to enable data-driven decision-making.

The role emphasizes leading governance, automation strategies (AI/RPA), and enterprise reporting while maintaining privacy, security, and governance standards in a large