Strategic Benefits Implementation Lead

Automatic Data Processing, Inc.; Miami (FL); On-site; USD 37,000 - 69,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Matched Retirement Savings

Wellness Program

Disability (Short & Long-Term)

Charitable Contribution Match

Holidays

Personal Days

Paid Volunteer Time Off

Job summary

ADP is seeking a Sr. Benefits Implementation Consultant to partner with clients as a trusted advisor, strengthening benefits strategies and driving growth.

You will implement ADP benefits solutions, lead project workflows, and optimize configurations to ensure client success. With strong problem-solving and relationship-building skills, you will support clients from implementation through ongoing usage, collaborating with teams across sales and customer service while maintaining focus on

Qualifications

• 3+ years in a client service interface or systems integration environment.
• WFN experience required.
• Benefit Administration and Configuration.
• PTO Configuration.
• Ability to demonstrate learning agility and critical thinking skills.

Responsibilities

• Implement ADP's benefits solutions, simplifying complex information for clients.
• Serve as the subject matter expert to guide project workflows and optimize configurations.
• Ensure client satisfaction and retention through timely solution delivery.
• Resolve issues with initiative and attention to detail.
• Collaborate with client project teams and ADP colleagues, sharing process improvements.

Skills

Client service

WFN experience

Benefits administration

PTO configuration

Learning agility

Critical thinking

Job description

ADP is seeking a Sr. Benefits Implementation Consultant to partner with clients as a trusted advisor, strengthening benefits strategies and driving growth.

You will implement ADP benefits solutions, lead project workflows, and optimize configurations to ensure client success. With strong problem-solving and relationship-building skills, you will support clients from implementation through ongoing usage, collaborating with teams across sales and customer service while maintaining focus on