Senior Benefits Implementation Strategist

Automatic Data Processing, Inc.; Norfolk (VA); Hybrid; USD 37,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan with match

Hybrid work arrangement

Job summary

ADP is hiring a Sr. Benefits Implementation Consultant to partner with clients, strengthen benefits strategies, and drive successful implementations of ADP’s benefits solutions. You’ll combine relationship skills, consultative expertise, and proactive support to boost satisfaction and retention across a range of organizations.

You’ll work in a hybrid environment with access to award-winning training and a global support network, enabling you to grow your career while delivering value to clients.

Qualifications

• 3+ years in a client service interface or systems integration role.
• WFN experience required: Benefit Administration and Configuration; PTO Configuration.
• Demonstrated learning agility and critical thinking skills.

Responsibilities

• Implement ADP's benefits solutions and configure them for clients.
• Act as subject matter expert to guide project work and upgrades.
• Ensure client satisfaction and retention through timely delivery.
• Resolve issues with initiative and attention to detail.
• Collaborate with client teams and internal groups; may mentor peers.

Skills

Client service

Benefit administration

PTO configuration

Learning agility

Project management

Education

Bachelor's degree

Job description

ADP is hiring a Sr. Benefits Implementation Consultant to partner with clients, strengthen benefits strategies, and drive successful implementations of ADP’s benefits solutions. You’ll combine relationship skills, consultative expertise, and proactive support to boost satisfaction and retention across a range of organizations.

You’ll work in a hybrid environment with access to award-winning training and a global support network, enabling you to grow your career while delivering value to clients.