Strategic Associate Director, Academic Success & Retention

The Chronicle Of Higher Education, Inc.; Bridgeport (CT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k employer match

Employee & dependent life insurance

Great tuition benefits for employee,sp

PTO program

Flexible work schedules / work from-홈

Job summary

University of Bridgeport is seeking an Associate Director of Academic Success to lead the Heckman Learning Commons, including Tutoring and Learning Center and Testing Center. You will oversee advising, student support, and development of programs to promote persistence and degree completion.

You will supervise student employees, manage day-to-day operations, and partner with faculty and campus departments to ensure equitable access to high‑quality academic support, including proactive

Qualifications

• Master's degree in Higher Education, Student Affairs, Educational Leadership, Counseling, or related field.
• Five to seven years of progressively responsible experience in academic advising, student success, retention, enrollment management, or a related area in higher education.
• Strong quantitative, analytical, and assessment skills, with the ability to use data to evaluate student success initiatives, identify trends, and inform strategic decision-making.
• Supervisory and budget management experience preferred.
• Demonstrated success leading student retention and persistence initiatives and collaborating across institutional divisions to improve the student experience.

Responsibilities

• Provide support to Director, and leadership and oversight for academic advisors.
• Maintain a caseload of students and provide academic advising, registration support, degree planning, and referrals to appropriate campus resources.
• Develop, implement, and assess student success and retention initiatives designed to improve student persistence, retention, and degree completion.
• Identify and support at-risk students through proactive outreach, intervention strategies, case management, and referrals to campus resources.
• Collaborate with Student Financial Services, the Bursar, Enrollment Management, Academic Affairs, and other campus partners to remove barriers to student success and improve the student experience.
• Serve as a resource to faculty, staff, students, and families regarding academic policies, student concerns, advising practices, and strategies to support student persistence.
• Foster a culture of care, inclusion, and student success throughout the Heckman Learning Commons and the broader University community.
• Develop and maintain collaborative partnerships across academic and administrative departments to support strategic enrollment and retention initiatives.
• Manage departmental budgets, resources, and operational priorities.
• Prepare reports, assessments, and presentations related to student success, retention, advising outcomes, and departmental effectiveness.
• Represent the Heckman Learning Commons on University committees, task forces, and strategic initiatives.
• Perform additional duties and special projects as assigned.

Skills

Quantitative analysis

Assessment skills

Analytical thinking

Budget management

Supervisory experience

Education

Master's degree in Higher Education, Student Affairs, Educational Leadership, Counseling, or related field

Job description

University of Bridgeport is seeking an Associate Director of Academic Success to lead the Heckman Learning Commons, including Tutoring and Learning Center and Testing Center. You will oversee advising, student support, and development of programs to promote persistence and degree completion.

You will supervise student employees, manage day-to-day operations, and partner with faculty and campus departments to ensure equitable access to high‑quality academic support, including proactive