Strategic Assistant Registrar — Student Records & Success

Henry Ford College (MI); Traverse City (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Henry Ford College invites applications for an Assistant Registrar for Student Records and Success Operations. Reporting to the Registrar, this role leads operational processing of academic records, supports progression, graduation, and compliance, and coordinates staff workflows across departments.

The position emphasizes student-centered service and data integrity within Colleague and Coursedog systems. The successful candidate will drive continuous improvement, training, and cross-department

Qualifications

• Bachelor’s degree from a regionally accredited institution.
• Five (5) years of progressively responsible experience in registration, academic records, or higher education student services operations.
• Experience coordinating operational workflows or staff assignments in a service environment.
• Thorough knowledge of FERPA and academic policy compliance.
• Ability to interpret academic regulations and apply them to student cases.
• Strong written and verbal communication skills.
• Ability to collaborate across academic and administrative departments.
• Ability to manage cyclical deadlines in a high-volume service environment.
• Ability to maintain confidentiality and handle sensitive student information.

Responsibilities

• Oversees daily academic records processing and operational workflows within the Registrar’s Office.
• Coordinates academic standing processes including probation, dismissal, and academic eligibility determinations.
• Manages data integration between Colleague and Coursedog to support scheduling and records processes.
• Manages graduation certification and commencement coordination.
• Interprets and applies academic policies and regulations to student cases and appeals.
• Serves as the primary operational liaison between the Registrar’s Office and academic departments.
• Provides guidance and training to staff regarding procedures, regulations, and service standards.
• Monitors service delivery to ensure timely and accurate records administration.
• Supports dual enrollment and external partner records coordination.
• Assists in development and documentation of policies and operational procedures.
• Participates in assessment and continuous improvement initiatives.
• Coordinates operational communications to students and campus partners.

Skills

Student records management

Regulatory compliance

Communication

Staff coordination

Data privacy

Problem solving

Education

Bachelor’s degree from a regionally accredited institution

Tools

Colleague

Coursedog

Job description

Henry Ford College invites applications for an Assistant Registrar for Student Records and Success Operations. Reporting to the Registrar, this role leads operational processing of academic records, supports progression, graduation, and compliance, and coordinates staff workflows across departments.

The position emphasizes student-centered service and data integrity within Colleague and Coursedog systems. The successful candidate will drive continuous improvement, training, and cross-department