Assistant Registrar — Student Records & Success Operations

Henry Ford College; Dearborn (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

Henry Ford College invites applications for an Assistant Registrar for Student Records and Success Operations in Dearborn, MI. The role reports to the Registrar and drives operational leadership for academic records processing, student standings, and Registrar service delivery across the student lifecycle.

The incumbent collaborates with academic and student services, supports enrollment management, and champions policy implementation and continuous service improvement within a high-volume

Qualifications

• Bachelor's degree from a regionally accredited institution.
• Minimum of five (5) years of progressively responsible experience in registration, academic records, or higher education student services operations.
• Experience coordinating operational workflows or staff assignments in a service environment.
• Thorough and applied knowledge of FERPA and academic policy compliance.
• Ability to interpret academic regulations and apply them to student cases.

Responsibilities

• Oversees daily academic records processing and operational workflows within the Registrar's Office.
• Coordinates academic standing processes including probation, dismissal, and academic eligibility determinations.
• Manages data integration between the student information system (Colleague) and the scheduling platform (Coursedog).
• Manages graduation certification and commencement coordination.
• Interprets and applies academic policies to student cases and appeals.
• Provides guidance and training to staff regarding procedures, regulations, and service standards.

Skills

Customer Focus

Communication

Collaboration

Accountability

Problem Solving

Attention to Detail

Education

Bachelor's degree

Tools

Colleague

Coursedog

Job description

Henry Ford College invites applications for an Assistant Registrar for Student Records and Success Operations in Dearborn, MI. The role reports to the Registrar and drives operational leadership for academic records processing, student standings, and Registrar service delivery across the student lifecycle.

The incumbent collaborates with academic and student services, supports enrollment management, and champions policy implementation and continuous service improvement within a high-volume