Strategic AR Specialist - National Accounts

Siemens Healthineers AG; Atlanta (GA); On-site; USD 62,000 - 86,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability

Short-term disability

Paid parking/public transportation

Paid time off

Paid sick leave

Job summary

Siemens Healthineers AG in Atlanta, GA is seeking an A/R Accounting Professional to manage a portfolio of National and Strategic accounts. The role emphasizes accurate reconciliations, dispute resolution, and cash application support in a fast-paced environment.

You will leverage SAP, Excel, and Salesforce to manage account activity, lead stakeholder meetings, and drive corrective actions for non-payments. Bachelor's degree is preferred with 5 years of experience.

Qualifications

• Bachelor’s degree preferred.
• 5 years of related collection experience.
• Experience with SAP, Excel, and Salesforce.
• Knowledge of standard and specialized collection procedures.
• Excellent command of written/verbal English.
• Skill in compiling data and analyzing financial information for decision making purposes.
• Customer focus and results oriented.
• Demonstrates the ability to effectively utilize AI-enabled tools and technologies to enhance productivity, improve decision-making, streamline workflows, and drive continuous process improvement.

Responsibilities

• Maintain consistent, daily written and verbal communication with customers across various organizational levels.
• Collaborate with internal and external partners to resolve outstanding disputes.
• Identify the root causes of disputes and proactively address the underlying drivers.
• Reduce aged receivables through root-cause analysis and continuous process improvements.
• Pinpoint reasons for non-payment and recommend effective corrective actions.
• Recommend and execute next-step collection measures, such as issuing demand letters, placing accounts on credit or service hold, and referring accounts to external agencies when appropriate.
• Leverage advanced Excel skills, including pivot tables and data analysis.
• Utilize SAP and Salesforce proficiently to manage account activities.
• Confidently lead meetings with internal stakeholders and customer teams.
• Demonstrate a strong understanding of contract structures and partner with Customer Master to ensure accurate account setup.
• Apply strong cash application knowledge to support account reconciliation.
• Prepare required documentation and submit refund requests on behalf of customers.

Skills

Managing disputes

Data analysis

Customer focus

English proficiency

AI-enabled tools usage

Education

Bachelor’s degree preferred

Tools

SAP

Excel

Salesforce

Job description

Siemens Healthineers AG in Atlanta, GA is seeking an A/R Accounting Professional to manage a portfolio of National and Strategic accounts. The role emphasizes accurate reconciliations, dispute resolution, and cash application support in a fast-paced environment.

You will leverage SAP, Excel, and Salesforce to manage account activity, lead stakeholder meetings, and drive corrective actions for non-payments. Bachelor's degree is preferred with 5 years of experience.