Strategic AR & Collections Specialist

Inpro-Corporation

Muskego (WI)

On-site

USD 45,000 - 60,000

Full time

8 days ago

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Job summary

Inpro-Corporation in Muskego, WI is seeking an Accounts Receivable Specialist to manage customer accounts, improve cash flow, and deliver exceptional service. You will work with Sales, Customer Service, and Finance to resolve payment issues, process statements, and monitor aging.

The role emphasizes building relationships, communicating clearly, and achieving collection goals while maintaining accuracy. Expected tasks include proactive collections, invoice dispute resolution, review of credit

Qualifications

High school diploma or equivalent.
Experience in collections, accounts receivable, credit, or related customer service.
Proficiency with computers and business software applications.
Strong attention to detail and follow-through.
Experience with ERP systems and AR software (preferred).

Responsibilities

Proactively manage an assigned territory of customer accounts using aging reports and collection tools.
Contact customers regarding overdue invoices via phone, email, and other channels.
Document collection activities, payment commitments, and account status updates.
Investigate and resolve invoice disputes and payment issues in collaboration with internal teams.
Monitor delinquency trends and escalate concerns as needed.
Identify credit risks and coordinate with management on actions.