Accounts Receivable & Collections Pro

Inpro; Muskego (WI); On-site; USD 52,000 - 64,000; Full time

Job summary

Inpro is seeking an Accounts Receivable Specialist to manage customer accounts, improve cash flow, and deliver excellent service. You will collaborate with sales, customer service, and internal teams to resolve payment issues and maintain positive relationships.

A proactive, results-oriented mindset is essential for meeting collection goals. The role emphasizes communication, problem solving, and accuracy in handling statements, invoices, and account histories within a fast-paced finance

Qualifications

• Strong verbal and written communication skills are essential.
• Experience building relationships and handling customer inquiries.
• Ability to resolve payment issues and balance customer service with company goals.

Responsibilities

• Accounts Receivable & Collections – manage a territory of customer accounts using aging reports.
• Contact customers regarding overdue invoices via phone, email, and approved channels.
• Document collection activities, payment commitments, and account status updates.
• Achieve and maintain collection performance goals, including high receivables collection rate.
• Monitor delinquency trends and escalate issues as appropriate.
• Investigate and resolve invoice disputes and payment issues; collaborate with internal teams.
• Provide customers with statements, invoices, and account histories as needed.
• Assist with release decisions on credit holds and identify risks.

Skills

Verbal communication

Written communication

Relationship building

Problem solving

Time management

Attention to detail

Job description

Inpro is seeking an Accounts Receivable Specialist to manage customer accounts, improve cash flow, and deliver excellent service. You will collaborate with sales, customer service, and internal teams to resolve payment issues and maintain positive relationships.

A proactive, results-oriented mindset is essential for meeting collection goals. The role emphasizes communication, problem solving, and accuracy in handling statements, invoices, and account histories within a fast-paced finance