AR Specialist: Invoicing, Collections & Customer Resolution

Artemax, Inc.; New Berlin (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Artemax, Inc. in New Berlin, WI is seeking an Accounts Receivable Specialist to maintain accurate customer accounts and promote timely collection of balances. This role emphasizes detail, organization, and clear communication across billing and collections processes.

Responsibilities include invoicing, collections, dispute resolution, payment processing, data management in ERP, and pursuing continuous improvement to increase efficiency. On-site in New Berlin, 8:30am–5:00pm, M-F.

Qualifications

• Associate’s degree in accounting, finance, or related field or equivalent experience required.
• 1-3 years of experience in invoicing, collections.
• Proficient with Microsoft Office applications: Excel, Word, Outlook, and the ability to learn and utilize company specific accounting software/ERP systems.
• Experience in a manufacturing environment is preferred.

Responsibilities

• Invoicing & Billing: Generate and distribute accurate invoices to customers.
• Collections: Monitor AR aging reports, identify overdue accounts, and communicate with customers via email or phone to secure timely payment.
• Dispute Resolution: Research billing errors, payment discrepancies, and missing information, working with customers and internal teams to resolve issues.
• Payment Processing: Record and apply incoming ACH, credit card, check, and wire payments to the correct customer accounts.
• Data Management: Maintain accurate customer profiles in the ERP, including contact information, payment terms, and credit limits to support effective billing and collections.
• Continuous Improvement: Identify bottlenecks and opportunities within billing and collections processes and recommend and implement improvements to increase efficiency and effectiveness.

Skills

Invoices/Collections

Excel

Communication

ERP systems

Education

Associate degree in accounting/finance

Tools

ERP systems

Job description

Artemax, Inc. in New Berlin, WI is seeking an Accounts Receivable Specialist to maintain accurate customer accounts and promote timely collection of balances. This role emphasizes detail, organization, and clear communication across billing and collections processes.

Responsibilities include invoicing, collections, dispute resolution, payment processing, data management in ERP, and pursuing continuous improvement to increase efficiency. On-site in New Berlin, 8:30am–5:00pm, M-F.