Strategic AR Collections Specialist

Vertex; Braintree (MA); On-site; USD 43,000 - 117,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Life Insurance

Short-Term Disability

Long-Term Disability

Job summary

The Vertex Companies, LLC (Vertex) is seeking an Accounts Receivable Specialist to manage client contact, collect outstanding amounts, and balance trust with timely payments across multiple industries.

You will report KPI results to senior leadership, collaborate with project managers, and help resolve billing issues while maintaining strong customer relationships and accurate data records. Travel may be required as needed.

Qualifications

• Requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or 5 years of related work experience and no degree.
• Strong negotiating skills while maintaining composure and patience. Familiar with the FDCPA and other laws governing debt collection practices.
• Ability to research, retrieve, prepare, and analyze data from accounting software
• Excellent leadership and organizational skills
• Excellent analytical and problem-solving skills with strong attention to detail
• Self-motivated and able to work effectively and accurately with minimal oversight
• Excellent written, verbal, and interpersonal communication skills
• Working knowledge of standard software packages (MS Office 365), including Adobe Acrobat

Responsibilities

• Monitor Vertex accounts receivable and identify past due accounts for analysis/collections.
• Prepare and submit AR reports of activity and status of unpaid accounts, including DSO and KPIs.
• Contact customers who are overdue and negotiate payment plans.
• Use credit bureau data and internet searches to locate delinquent customers.
• Maintain records of contacts in the accounting system.
• Collaborate with Vertex Project Managers in collection efforts.
• Identify and help resolve billing issues with customers.
• Monitor progress of DSO against targets and industry standards.
• Coordinate with team members to ensure high-quality work product.
• Support supervisor in monitoring data such as utilization vs targets and deadlines.

Skills

Negotiation

Communication

Analytical thinking

MS Office 365

Education

Bachelor's degree

Advanced degree

Tools

MS Office 365

Adobe Acrobat

Job description

The Vertex Companies, LLC (Vertex) is seeking an Accounts Receivable Specialist to manage client contact, collect outstanding amounts, and balance trust with timely payments across multiple industries.

You will report KPI results to senior leadership, collaborate with project managers, and help resolve billing issues while maintaining strong customer relationships and accurate data records. Travel may be required as needed.