Strategic AR Collections Lead - Commercial B2B

Ultimate Staffing; California; On-site; USD 41,000 - 48,000; Full time

Job summary

Ultimate Staffing is seeking a Senior AR Collections Specialist in Pasadena, CA to manage a portfolio of commercial accounts and drive cash flow. You will contact customers, reconcile accounts, resolve disputes, and collaborate with billing and operations to remove barriers to payment.

Ideal candidates have 3–5 years in accounts receivable and collections, strong communication, and attention to detail. This on-site role offers a weekday schedule and regular overtime as needed.

Qualifications

• 3–5 years of Accounts Receivable and Commercial Collections experience required.
• Strong understanding of AR processes and collections best practices.
• Experience resolving invoice disputes and customer payment issues.

Responsibilities

• Manage a portfolio of commercial accounts and collect on past-due balances.
• Contact customers via phone, email, and written correspondence regarding outstanding invoices.
• Reconcile customer accounts and investigate payment discrepancies.
• Research and resolve billing issues, disputes, short payments, and deductions.
• Process credits, adjustments, and invoice corrections as needed.
• Prepare lien releases to facilitate customer payments.
• Collaborate with billing, operations, dispatch, and field teams to resolve collection barriers.
• Maintain accurate collection notes and account documentation.
• Prepare weekly collection reports and support collection review meetings.
• Monitor aging reports and prioritize collection activities to improve cash flow.
• Provide exceptional customer service while achieving collection objectives.

Skills

Accounts Receivable

Commercial Collections

Account Reconciliation

Customer Service

Communication

Attention to detail

High volume workload

Tools

Microsoft Excel

Microsoft Word

Job description

Ultimate Staffing is seeking a Senior AR Collections Specialist in Pasadena, CA to manage a portfolio of commercial accounts and drive cash flow. You will contact customers, reconcile accounts, resolve disputes, and collaborate with billing and operations to remove barriers to payment.

Ideal candidates have 3–5 years in accounts receivable and collections, strong communication, and attention to detail. This on-site role offers a weekday schedule and regular overtime as needed.