Strategic Apps & Platform Solutions Analyst

The Sherwin-Williams Company; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Applications & Platform Services Business Analyst at our Cleveland Headquarters to bridge business needs with technology teams and translate requirements into tangible system specifications.

You will partner with Compliance, Product Stewardship, Sales, and IT to document processes, data requirements, and system capabilities, delivering technology-driven solutions that meet regulatory and business objectives.

Qualifications

• Must be at least 18 years of age.
• Authorized to work in the United States without sponsorship.
• Bachelor's degree in Business Administration or Information Systems, or 3 years of related experience.
• 2+ years in business systems analysis and design with software development methodologies.
• Knowledge of business and technical operations, workflows, and procedures.
• Strong analytical, problem-solving and decision-making skills.
• Strong communication skills for non-technical stakeholders.
• Experience with data analysis, coding, and automation.
• Knowledge of database structures and data management.

Responsibilities

• Analyze and document business processes, workflows, data models, and other artifacts to capture current and future states of business systems.
• Research and propose approaches to develop functional and technical specifications for new or modified systems, processes, and procedures to meet business requirements.
• Work closely with software developers, data analysts, and testers to ensure new systems or changes to existing systems meet the defined business requirements, are delivered timely, and within budget.
• Help apply system settings and options to meet business goals supporting the planning and execution of system testing.
• Conduct research on third-party solutions or technologies and gather insights related to their features, benefits, and drawbacks, and present findings to senior team members.
• Support team in updating and maintaining system documentation to ensure accuracy and completeness, such as process diagrams, data dictionaries, user manuals, and training materials.
• Analyze system metrics, such as uptime, response times, and error rates, to recommend system optimization and performance improvements.
• Continuously monitor industry trends and emerging technologies to support the team with identifying potential opportunities to improve existing business systems and processes.
• Support and coordinate training sessions for end‑users, as needed

Skills

Analytical skills

Requirements gathering

Stakeholder communication

Data analysis

Automation experience

Education

Bachelor's degree in Business Administration or Information Systems

Job description

The Sherwin-Williams Company is seeking a Applications & Platform Services Business Analyst at our Cleveland Headquarters to bridge business needs with technology teams and translate requirements into tangible system specifications.

You will partner with Compliance, Product Stewardship, Sales, and IT to document processes, data requirements, and system capabilities, delivering technology-driven solutions that meet regulatory and business objectives.