Strategic Analytics Lead for AI-Driven Planning

Salesforce; New York (NY); On-site; USD 113,000 - 155,000; Full time

Job summary

Salesforce in New York City seeks a Senior Analyst of CS Strategy & Analytics to shape the long-term direction of Customer Success with data-driven insights. You will independently drive strategic initiatives and scale analytics quality and self-service capabilities in an AI-first world.

You will design and deliver analytics products, coach on Tableau usage, and partner with engineering, product, and business teams to embed data science into processes.

Qualifications

• Bachelor’s degree in data-related field.
• 3+ years in data, analytics, or strategy roles.
• Experience with SQL, statistics, and analytics tools.

Responsibilities

• Drive analytics productization and self-service reporting.
• Coach team on Tableau and analytics best practices.
• Analyze large datasets to extract insights for strategic decisions.
• Develop data models and dashboards to support scale.
• Collaborate with engineering, product, and business teams to deploy data science solutions.

Skills

SQL

Python

R

Tableau

Data visualization

Stakeholder engagement

Analytical thinking

Cross-functional collaboration

Education

Bachelor’s Degree in Data Science, Economics, Finance, Math/Statistics or related field

Tools

Tableau

SQL databases

Job description

Salesforce in New York City seeks a Senior Analyst of CS Strategy & Analytics to shape the long-term direction of Customer Success with data-driven insights. You will independently drive strategic initiatives and scale analytics quality and self-service capabilities in an AI-first world.

You will design and deliver analytics products, coach on Tableau usage, and partner with engineering, product, and business teams to embed data science into processes.