Strategic AI Client Growth Director (Remote)

TELUS Digital; Boston (MA); On-site; USD 165,000 - 225,000; Full time

Job summary

TELUS Digital is seeking a Client Success Director for the Microsoft account. You will own retention, expansion, and net-new work across Microsoft’s AI and ML units, building trusted relationships with AI, data science, product, and operations leaders.

Lead strategic planning and executive conversations to align TELUS Digital capabilities with Microsoft's AI roadmap. You will drive white space development, manage multi-team renewals and SOWs, and craft bespoke data solutions.

Qualifications

• 7+ years of enterprise sales or strategic account management experience.
• Experience selling to or within Microsoft is strongly preferred; familiarity with Microsoft’s buying processes is valuable.
• 3+ years of experience in data collection, annotation, and/or validation services or adjacent AI/ML data services.
• Ability to develop and pitch custom solutions and prototype concepts that resonate with new buyers.
• Strong understanding of data workflows and quality frameworks across modalities (text, image, video, audio, sensor data).
• Comfort discussing generative AI, agentic AI pipelines, and responsible AI principles with technical and business audiences.
• Executive-level communication skills and credibility within large, matrixed organizations.

Responsibilities

• Proactively map the Microsoft organization to identify untapped business units and net-new buyer targets across Azure AI Services and related teams.
• Develop and execute targeted outreach and pipeline development strategies to penetrate new buying centers within Microsoft.
• Design and pitch custom solution concepts and prototype projects tailored to Microsoft’s data challenges for AI workstreams.
• Convert exploratory conversations into pilots and prototypes to demonstrate value quickly.
• Maintain a robust pipeline of new logo opportunities within Microsoft with clear stage progression.

Skills

Enterprise sales

Strategic account management

New business development

Microsoft sales knowledge

Data & AI domain understanding

Executive presence

Salesforce proficiency

Tools

Salesforce

Job description

TELUS Digital is seeking a Client Success Director for the Microsoft account. You will own retention, expansion, and net-new work across Microsoft’s AI and ML units, building trusted relationships with AI, data science, product, and operations leaders.

Lead strategic planning and executive conversations to align TELUS Digital capabilities with Microsoft's AI roadmap. You will drive white space development, manage multi-team renewals and SOWs, and craft bespoke data solutions.