Strategic Advisor Relations Manager

Robinhood; Westlake (TX); Hybrid; USD 75,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Equity ownership

401(k) matching

Lifestyle wallet

Life & disability insurance

Fertility benefits

Mental health benefits

Paid time off

Catered meals and office events

Job summary

Robinhood in the United States is seeking a Relationship Manager for the Advisor Services team to support firms on our platform and drive growth through outstanding service. Based in our Clearwater, FL and Westlake, TX offices with in-person attendance at least 3 days per week, you will manage complex requests, educate Advisors on platform changes, and advocate for client needs across the organization.

Base pay aligns to Zone 2: $75,000–$88,000, with bonus and equity opportunities.

Qualifications

• 5+ years of customer service or related industry experience.
• SIE required; Series 7 preferred.
• Deep understanding of Advisor relationships and financial platforms.
• Willingness to work in a hybrid in-office setting.
• Strong problem-solving and communication skills.

Responsibilities

• Oversee Advisor relationships, including firm structure and decision makers.
• Educate Advisors on platform changes and roadmap.
• Leverage CRM to identify signals and translate into feedback.
• Meet with firms regularly, virtually or in person, to deepen relationships.
• Advocate for firms internally and escalate issues as needed.

Skills

RIA knowledge

Customer service

SIE certification

Series 7 preferred

Relationship management

Job description

Robinhood in the United States is seeking a Relationship Manager for the Advisor Services team to support firms on our platform and drive growth through outstanding service. Based in our Clearwater, FL and Westlake, TX offices with in-person attendance at least 3 days per week, you will manage complex requests, educate Advisors on platform changes, and advocate for client needs across the organization.

Base pay aligns to Zone 2: $75,000–$88,000, with bonus and equity opportunities.