Strategic Admin Assistant – Enrollment & Student Success

Hampton University; Hampton (VA); On-site; USD 31,000 - 33,000; Full time

Job summary

Hampton University seeks an Administrative Assistant in the Office of Student Success & Enrollment Management in Hampton, VA. You will provide comprehensive administrative and operational support to the team, handling scheduling, correspondence, and records management in a fast-paced higher education environment.

The role requires strong organizational and communication skills, discretion, and the ability to manage multiple priorities while delivering professional service to students, staff, and

Qualifications

• Requires high school diploma or GED; degree preferred.
• Minimum of two (2) years of administrative support to senior staff or executives preferred.
• Strong organizational, communication, customer service, and problem‑solving skills with confidentiality.
• Proficiency in Microsoft Office Suite and standard office technologies.

Responsibilities

• Provide comprehensive administrative and operational support to the Office of Student Success & Enrollment Management and assist the Executive Assistant with daily office operations.
• Manage communications: answer phones, greet visitors, respond to inquiries, and direct stakeholders to resources.
• Prepare, process, maintain, and distribute correspondence, reports, agendas, meeting materials, records, and other official documents.
• Coordinate meetings, special projects, and divisional activities, including scheduling, logistics, minute-taking, and follow‑up actions.
• Maintain departmental files, databases, records, and confidential information per university policies.
• Assist with procurement activities, office supply management, travel arrangements, reimbursements, invoices, and other transactions.
• Support student success and enrollment initiatives through data collection, record maintenance, and reporting.
• Serve as a resource for students, parents, faculty, staff, alumni, and external partners regarding divisional programs and services.
• Assist with orientations, recruitment activities, workshops, committee meetings, and special events.
• Support departmental reporting, assessment activities, accreditation efforts, and strategic initiatives.
• Draft, proofread, and distribute communications and materials for the division.
• Perform other duties and special projects as assigned.

Skills

Organizational skills

Communication

Customer service

Problem-solving

Discretion

Team collaboration

Attention to detail

Education

High school diploma or GED

Associate or bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Microsoft Teams

Job description

Hampton University seeks an Administrative Assistant in the Office of Student Success & Enrollment Management in Hampton, VA. You will provide comprehensive administrative and operational support to the team, handling scheduling, correspondence, and records management in a fast-paced higher education environment.

The role requires strong organizational and communication skills, discretion, and the ability to manage multiple priorities while delivering professional service to students, staff, and