Strategic Ad Account Manager - Multi-Screen Growth

Comcast Corporation; Florida; On-site; USD 70,000 - 100,000; Full time

Job summary

Comcast Advertising is seeking an Account Manager to support revenue growth and long-term client relationships across linear and digital advertising. You will work as a trusted partner to sales, coordinating prospecting, client servicing and post-campaign analysis.

Responsibilities include translating client objectives into media recommendations, collaborating with Planning and Campaign teams, and ensuring smooth campaign execution and data integrity.

Qualifications

• Strong communication and client-facing skills.
• Ability to translate client objectives into actionable media recommendations.
• Experience coordinating cross-functional teams to deliver campaigns.

Responsibilities

• Partner with sales to support retention, upsell, and cross-platform expansion opportunities that drive incremental revenue and long-term account growth.
• Translate client business objectives and KPIs into actionable media recommendations and solution strategies; communicate client needs to Media Planning to build media proposal that meets objectives.
• Collaborate with Sales Development and Media Planning teams to develop competitive, KPI-driven linear, digital media proposals and RFP responses.
• Partner with Campaign Management and Media Planning to understand campaign health and identify opportunities for client growth & retention.
• Serve as primary escalation point to the client for presale and retain and grow stages.
• Partner closely with Sales, Sales Development, Media Planning, Campaign Management and Customer Success to resolve presale and retain & grow stage issues to ensure client satisfaction.
• Facilitate effective communication among stakeholders to maintain alignment and seamless campaign execution.
• Identify opportunities for operational efficiencies and process improvements that improve client experience and business outcomes.
• Maintain accurate opportunity records within Salesforce throughout the sales and fulfillment lifecycle.
• Responsible for acquiring contracts or insertion orders from clients to document client approvals.
• Process and document insertion orders (IOs), contracts, contacts, and campaign details within booked opportunities.
• Prepare handoff of agency insertion orders and campaign details to Campaign Management for order stewardship.
• Ensure data integrity and operational compliance across all advertising solution types.
• Drive process consistency and best practices that support scalable account management operations.
• Review orders for completeness and compliance with business requirements.
• Coordinate with Operations, Finance, Traffic, and Inventory teams to ensure timely campaign execution.
• Monitor campaign launches and assist in resolving delivery or execution issues.
• Serve as a point of contact for routine client inquiries.
• Track and manage client deliverables, deadlines, and requests.
• Coordinate reporting and campaign updates for internal and external stakeholders.
• Maintain strong working relationships with clients and cross-functional teams.
• Assist with financial forecasting, pipeline management, and sales reporting.
• Leads special projects and initiatives as assigned.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Skills

Account Management

Collaboration

Customer Experience

Detail-Oriented

Prioritization

Problem Solving

Education

Bachelor's Degree

Job description

Comcast Advertising is seeking an Account Manager to support revenue growth and long-term client relationships across linear and digital advertising. You will work as a trusted partner to sales, coordinating prospecting, client servicing and post-campaign analysis.

Responsibilities include translating client objectives into media recommendations, collaborating with Planning and Campaign teams, and ensuring smooth campaign execution and data integrity.