Strategic Action Officer, Navy Submarine Programs

Serco; Silver Spring (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Serco Inc. in the United States is seeking an Action Officer to support Team Submarine’s COLUMBIA Class Program Office.

The role requires obtaining/maintaining a DoW Secret clearance and a Bachelor’s degree (or equivalent alternatives) with strong MS Office skills to manage documentation, calendars, and travel. You will organize records, track commitments, analyze processes, and brief senior leadership while ensuring timely completion of tasks.

Qualifications

• Must obtain/maintain a DoW Secret security clearance.
• Bachelor's degree with 4 years of experience; or an Associate's degree with 6 years; or a HS diploma/GED or military equivalent with 8 years of experience.
• Advanced MS Office skills (Outlook, PowerPoint, Word, Teams, Excel).
• Ability to multi-task in a fast-paced environment with minimal supervision.
• Discretion in handling sensitive information and communications.
• Strong written and oral communication skills to engage with a large, diverse team.
• Attention to detail and ability to meet tight deadlines; ability to present projects to senior management.
• Travel up to 10%.

Responsibilities

• Organize and maintain electronic and physical document systems.
• Assist with tracking and completion support of commitments and document completion.
• Analyze processes and workflows; formulate process improvement recommendations.
• Research, assemble, and analyze facts for senior leadership use.
• Track action items to ensure they are complete on time.
• Develop and implement office policies and procedures.
• Maintain calendar and scheduling for senior leadership.
• Prepare and process complex paperwork; manage travel documentation and expense reports.
• Safeguard sensitive information and manage sensitive records.
• Review administrative/technical documentation for accuracy and clarity.
• Develop, analyze, and present training modules and evaluation tools.
• Attend meetings and prepare notes/minutes.

Skills

Clearance: DoW Secret

Multitasking

Communication skills

Discretion

Attention to detail

Education

Bachelor's degree

Associate's degree

High School diploma/GED or military experience

Tools

MS Office

Job description

Serco Inc. in the United States is seeking an Action Officer to support Team Submarine’s COLUMBIA Class Program Office.

The role requires obtaining/maintaining a DoW Secret clearance and a Bachelor’s degree (or equivalent alternatives) with strong MS Office skills to manage documentation, calendars, and travel. You will organize records, track commitments, analyze processes, and brief senior leadership while ensuring timely completion of tasks.