Strategic Account Growth Lead

Momentive Software, Inc.; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Generous Sick Leave

Inclusive & Welcoming Environment

Purpose-Driven Culture

Work-Life Balance

Remote Work Flexibility

Job summary

Momentive Software, Inc. seeks an Strategic Account Manager to own and grow a portfolio of associations, nonprofits, and membership organizations.

You will manage renewals, drive expansion, and act as the client advocate across Momentive’s product portfolio, collaborating with Customer Success, Support, and Product to ensure continued value. You will build relationships with multiple stakeholders, conduct quarterly reviews, and maintain Salesforce data.

Qualifications

• 3+ years in account management, customer success, or client-facing sales (B2B SaaS).
• Proven ability to drive retention and renewal targets.
• Experience identifying and closing expansion opportunities within existing accounts.

Responsibilities

• Own renewals for a defined book of Momentive clients from start to finish.
• Catch churn risk early and fix it.
• Cross-sell and upsell across Momentive portfolio (Aptify, NimbleAMS, GiveSmart, and more).
• Run quarterly business reviews and track account health.

Skills

Account Mgmt

Customer Success

B2B SaaS

Relationship Building

Tools

Salesforce

Gong

Salesloft

Excel

Job description

Momentive Software, Inc. seeks an Strategic Account Manager to own and grow a portfolio of associations, nonprofits, and membership organizations.

You will manage renewals, drive expansion, and act as the client advocate across Momentive’s product portfolio, collaborating with Customer Success, Support, and Product to ensure continued value. You will build relationships with multiple stakeholders, conduct quarterly reviews, and maintain Salesforce data.