Strategic Accounts Renewal & Growth Manager

RiseMe; Montvale (NJ); On-site; USD 70,000 - 110,000; Full time

Job summary

RiseMe is seeking an Account Manager, Strategic Partnerships to own the post-sale lifecycle for a defined portfolio of corporate and academic partners, including onboarding, renewal and expansion activities. The role requires collaboration with the New Logo Acquisition and Partnerships teams to ensure value delivery.

You will maintain Salesforce records, drive adoption of CMA/CSCA/FMAA and related programs, and travel domestically up to 15% as needed.

Qualifications

• 5-7 years of B2B account management or customer success experience.
• Bachelor's degree required.
• Proven ability to grow and retain existing accounts.
• Experience managing a large portfolio with renewal and expansion potential.

Responsibilities

• Own the post-sale lifecycle for assigned strategic accounts.
• Onboard new accounts within 5 business days and establish onboarding plans.
• Manage renewals and drive expansion opportunities across the portfolio.
• Maintain Salesforce records and coordinate with cross-functional teams.

Skills

Account management

Customer success

Relationship management

Strategic partnerships

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

RiseMe is seeking an Account Manager, Strategic Partnerships to own the post-sale lifecycle for a defined portfolio of corporate and academic partners, including onboarding, renewal and expansion activities. The role requires collaboration with the New Logo Acquisition and Partnerships teams to ensure value delivery.

You will maintain Salesforce records, drive adoption of CMA/CSCA/FMAA and related programs, and travel domestically up to 15% as needed.