Strategic Accounts Manager — Landscape & Irrigation Growth

Lucia Landscaping inc; Michigan; On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Lakeside Pro Services in Michigan is seeking a Sales & Account Manager to drive revenue growth by managing existing client relationships and pursuing new business opportunities. This hybrid of sales, customer service, and strategic account management aims to ensure client satisfaction, retention, and expansion.

The role requires developing sales strategies, presenting compelling proposals, negotiating contracts, and coordinating with operations to deliver exceptional service.

Qualifications

• Proven experience in sales and account management in landscaping/irrigation preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Strong multitasking, organization, and time management abilities.
• Proficiency in CRM software (ServiceTitan preferred).
• Valid driver’s license and reliable transportation required.
• Detail-oriented with problem-solving abilities and a proactive mindset.
• Familiarity with industry-specific practices and terminology.

Responsibilities

• Identify and pursue new business opportunities across service sectors.
• Develop and execute sales strategies to meet or exceed revenue targets.
• Conduct market research to understand trends, customer needs, and competitive positioning.
• Create and present compelling proposals and presentations.
• Negotiate contracts to ensure client satisfaction and profitability.
• Serve as the primary point of contact for assigned accounts.
• Build and maintain long-term client relationships.
• Coordinate with internal teams to deliver exceptional service.
• Conduct regular client meetings and reviews to identify upsell opportunities.
• Respond promptly and professionally to client inquiries and issues.
• Provide expert recommendations on irrigation, construction, and landscaping solutions.
• Ensure a high level of client satisfaction and retention.
• Collaborate with operations managers and field teams to execute projects on time and within budget.
• Monitor progress and adjust as needed to meet changing requirements.
• Ensure adherence to company policies, safety regulations, and industry standards.
• Complete weekly reporting.
• Participate in 1:1 meetings, team huddles, and planning sessions.
• Manage calendars, schedules, and communication timelines efficiently.

Skills

Sales & account management

Communication & negotiation

Organization & time management

Driver’s license & transportation

Problem-solving & proactive mindset

Industry terminology familiarity

Tools

ServiceTitan CRM

Job description

Lakeside Pro Services in Michigan is seeking a Sales & Account Manager to drive revenue growth by managing existing client relationships and pursuing new business opportunities. This hybrid of sales, customer service, and strategic account management aims to ensure client satisfaction, retention, and expansion.

The role requires developing sales strategies, presenting compelling proposals, negotiating contracts, and coordinating with operations to deliver exceptional service.